Terms of Service

1. Scope

These terms govern access to the Investicatec client portal and the delivery of custom web application development and algorithmic trading services. A signed statement of work for a specific engagement takes precedence where it conflicts with this document.

2. Accounts

Portal access is personal and non-transferable. Credentials must be kept confidential and two-factor authentication should be enabled. Accounts may be suspended for suspected misuse, and we may suspend access to a client account at any time on reasonable notice.

3. Deliverables and intellectual property

On full payment of an engagement, intellectual property in bespoke deliverables transfers to the client, excluding third-party components, open-source libraries and pre-existing Investicatec tooling, which remain licensed under their original terms.

4. Trading systems and risk

Trading algorithms are provided for research and educational purposes. Leveraged trading carries risk of loss and past performance is not indicative of future results. Investicatec does not manage capital, provide financial advice, or guarantee profitability.

5. Support

Support is provided through the portal ticket system during the support window agreed in the statement of work. Response targets are indicative and exclude third-party outages such as broker or hosting downtime.

6. Confidentiality

Each party will keep the other party's non-public information confidential and use it only to perform this engagement. This obligation survives termination.

7. Liability

Nothing in these terms limits liability that cannot lawfully be limited. Otherwise, liability is limited to the fees paid under the applicable statement of work in the twelve months preceding the claim.

8. Changes

We may update these terms. Material changes will be communicated to portal users by email or an in-app notice at least fourteen days before taking effect.